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Free standard shipping on orders over $100. Standard Delivery: 2-5 business days.
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Free Returns
UPENDS UP9 50K Watermelon Ice device blends the sweet taste of watermelon with a cool menthol finish, offering a flavor profile that intensifies as you adjust the settings. The dual-toned e-liquid pod has a crimson red lower half and a translucent amber upper chamber with a matching mouthpiece.
Key Features:
- Modular Split Design: Features an innovative two-piece structure, connecting the 20mL prefilled juice pod to the black power base via a secure magnetic connection.
- 270° 3D Display Screen: Equipped with a sleek, wraparound high-gloss screen that provides clear visual updates on e-liquid and battery levels.
- 3 Performance Profiles: Offers adjustable airflow and lets you toggle between Smooth, Balanced, and Strong modes to customize cloud intensity and throat hit.
- Dual-Battery Powerhouse: Utilizes a smart split-battery configuration (230mAh in the pod + 850mAh in the base) for efficient power management, rechargeable via a USB-C port.
- 50,000 Max Puffs: Engineered for longevity, delivering an industry-leading puff count.
- Satisfying Draw: Powered by a premium mesh coil and a draw-activated firing mechanism to vaporize the 5% (50mg) nicotine e-liquid.
We keep our return standards clear so customers know exactly when a refund or replacement can be approved.
Returns Eligibility
Due to the nature of vape products, we only accept returns under the following conditions:
Item is defective, damaged, or incorrect.
Request is made within 48 hours of delivery.
Proof such as photo or video is provided.
Non-Returnable Items
Used or opened products.
Change of mind purchases.
Products without original packaging.
Hygiene-sensitive items are commonly non-returnable in many policies.
Refund Process
Once approved, refunds are issued to your original payment method.
Processing time is typically 3-5 business days after approval.
Replacements
If your product is defective or incorrect, we will offer a replacement or refund at no additional cost.
How To Request
Email: admin@ipuff24.com
Include:
Order number
Issue description
Photo or video evidence
Need help with an issue?
If you received a damaged or incorrect item, reach out quickly and include proof so we can review your request without delay.
We work to keep delivery smooth, transparent, and easy to follow from checkout to arrival. Below is how shipping works at iPuff24.
Processing Time
Orders are processed within 12-24 hours.
Orders placed on weekends or holidays may be processed the next business day.
Shipping Time
Standard Delivery: 2-5 business days.
Delivery times may vary depending on location and carrier.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery in real-time.
Important Notes
Please ensure your shipping address is correct before placing your order.
iPuff24 is not responsible for delays caused by carriers or incorrect addresses.
Age Compliance
All shipments require compliance with local age restrictions. Orders may be canceled if verification fails.
Still have shipping questions?
If you need help with an existing shipment or delivery timing, contact our support team and include your order number for faster assistance.
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